Tents are temporary structures designed to provide limited protection from weather conditions, primarily sun and rain. However, there may be situations, particularly those involving strong winds and lightening, in which the tents will not provide protection and may even be damaged or blown over. Evacuation of tents to avoid possible injury is recommended when severe weather threatens the area where the tents are erected. People must leave the tents during such conditions.

No matter the time of year, the possibility exists that bad weather may prevent the set-up of a canopy or may bring down a canopy once it has been set up. When planning an outdoor event, you should always have a backup plan in case of bad weather. Our canopy installers have the right to refuse the set-up of a canopy due to wind, electrical storm, or any other circumstance that would put people and/or our equipment in jeopardy. The full price for said equipment will be charged whether or not it is set up.

The price of all tents is for set up on grass; or a surface that stakes could be driven into. Additional charges will apply for ballasting on other surfaces. Some tents can only be set up on grass. Check with us if you have questions regarding the surface that the tent will be set.

Tents reserved less the 2 weeks prior to the event will incur an additional fee. This fee is for us to secure last minute arrangements for permits, underground utility locate, concrete blocks for ballasting and additional labor needed.

Cancellation, more than 2 weeks prior to the delivery time, will result in our regular charge of 1/2 of the minimum rent for canceled items. Cancellation less than 2 weeks prior to the delivery time, will incur the full rental charges.

The need of a tent permit is based on the requirements of the city/county where the tent will be installed. The city and county of Walla Walla require a tent permit be obtained. The cost of the permit must be paid in full when the tent is reserved and is a non-refundable charge.

An underground utility locate must be requested for location of the tent on the event property. The installer of the tent is responsible for requesting and maintaining the underground utility locate. If Sandy’s U-Rent is installing the tent, we will request the underground utility locate.

Approximately one week prior to delivery, an employee from Sandy’s U-Rent will come out to the property and mark the location of the tent with white flags and white spray paint. We will call in the request for the underground utility locate. This is “call before you dig” service, as we are driving stakes into the ground. All utilities associated with the property will come out and mark underground utilities in the location we have specified, based on the location confirmed by the customer. All flags and marks must remain until after the tent is set up. If the flags or marks are moved or removed, we will not be able to set up. Sandy’s U-Rent is not responsible for unmarked or incorrectly marked underground utilities.

If the customer is installing the tent, they are responsible for requesting the underground utility locate. Their number is 1-800-553-4344. This should be done no more than 10 and no less than 2 business days prior to the event. All markings must remain on the ground until the tent is set up.

Underground sprinkler systems must be marked by the homeowner prior to set up of the tent.